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ANCA Response to COVID-19

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We hope that all of you are keeping  well during this challenging time. At ANCA we want to continue our support to you - and the cutting tool industry as a whole. We are very proud of our industry and the fantastic people who we work with every day. 

With the increasing global rates of COVID-19 and social distancing practices, we want to update you on what ANCA is doing to address the situation. We are closely monitoring the COVID-19 outbreak, following the guidelines and recommendations globally, and are taking the necessary steps to ensure the health and safety of our teams, customers and partners.

With offices in more than 12 countries, the strength of our global network means we have the strategies, already in place, to ensure continuity of service for all our customers globally.

We will make the products, services and support that you rely on, fully available throughout this difficult period. Where possible we will continue to provide business as usual service. In China where the infection rate has slowed and the country is returning to normal practices we are now able to provide our full service support.

Our business is fully operational
 
  • Our manufacturing plants are operating and delivering on production, with carefully structured work arrangements to protect the health of our team.
  • ANCA people working from home are fully equipped to respond to our customers and partners.
  • For our mutual protection, there are restrictions on face to face meetings; we will consult with you to make sure your health and the health of our people are protected.

Connecting with our customers digitally

With the disruption to tradeshows and reduced ability to travel, our team is focused on our role as technology leaders, supporting our customers with virtual events and online seminars. Sign up to our e-news for latest updates and information: https://machines.anca.com/E-Sharp-News/Sign-up
 
We’re here to support you and help keep you connected

Contact ANCA service centres

As every region is experiencing different conditions that can change daily, your local representative is the best contact person to update you on local service and support options. Checkout our support page to find out more> www.anca.com/support

Are you a member of ANCA Club?

Get exclusive access to valuable training information, software releases and updates. For ANCA Customers only, access is arranged by request via ancaclubenquiries@anca.com

Follow ANCA’s social media

Stay in touch with us via our website forms  and social media channels listed here. We’ll be sharing regular posts and videos about our technology. Now is the time to stay home and stay in touch more than before.

Protecting the health and safety of our people

We have restricted work-related travel and, where possible, instituted a global work from home policy across all offices. We will continue to support remote work with our first-rate technologies to ensure we deliver uninterrupted service and an exceptional experience to our customers, partners, and employees. We will continue to closely monitor guidance globally and locally.

Customer support is, as always, a top priority for us. Our team members are available through all our regular channels. For ongoing support, call or e-mail our reliable team.

We are grateful for the amazing relationships we have with all of our customers, partners, and employees and look forward to supporting each other during this unique and challenging time.
 

 Pat Boland & Pat McCluskey 

 

ANCA Co-Founders & Managing Directors

25 March 2020